What composes a Knowledge Management consulting process? How long does it take to implement? What are the company requirements to hire these services?

A Knowledge Management consulting process begins with data identification, regarding the implementation area. We strongly recomend to start "fishing" in only a few areas, since the beginning of a Knowledge Management implementation shoud be seen as a pilot project in order to be extended later on to the remaining organization areas.

Furthermore, the identification of organizational structure and repositories where information resides is very important to analyze all the active information management processes in the organization - the company document management or ECM systems, information categorization's procedures, publishing methodologies, etc.

We sutdy how to adopt and build an ontology - insert a trained "brain" focused on company activity, in which OOBIAN will rely on to interpret and to relate information. After that, we will install the connectors to other enterprise systems and semantic agents that will do the hard work in maintaining and growing the system intelligence.

Finally comes the "go live" period. The success of the pilot will determine whether to apply this process to all the company. The right choice of key users that are an active part in the project, is one of the critical success factors. This choice will make the tool parameterization easier, shortening the implementation time. These actors will also be the evengelists for the solution in all the company.

As each case is unique, is hard to establish a timeline for a pilot development. However, the implementation process will never take less than 4 months until the achievement of some initial results. In the "educational phase", the system is able to interpret and relate any new
information, having now learning and interaction mechanisms that will allow the user itself to control its behaviour.